What still works?
Where is the current package strongest, and where does it feel dated, dense or hard to apply?
Right Track / RRM+/ARC working session
01Our design north star
Make RRM work where rail works.
Refresh the RRM package into practical, credible and scalable non-technical-skills resources for real rail settings.
Our delivery lens: useful on the ground, credible to industry and adaptable across operators.
Right Track / RRM+/ARC working session
02What we have heard so far
Questions guiding discovery.
An early read from mobilisation and desktop review. These are questions to test with people who use and deliver RRM.
Working hypotheses / not findingsWhat must be consistent?
What needs a common national core, and what should adapt to operator context?
What form helps?
Facilitated learning, practical tools, digital resources, leader prompts or a useful mix?
Whose view is essential?
Which roles and rail settings need to influence the design for it to work?
Right Track / RRM+/ARC working session
03A working partnership
How the ARC will shape the work.
We will bring specific choices and emerging work to the group at the points where its perspective can change the outcome.
We will ask the ARC to↗
- 01Ground the refresh in operational reality.
- 02Identify missing perspectives, contexts and stakeholders.
- 03Stress-test concepts and prototypes at key points.
- 04Champion participation and help reach the right people.
In return, we will↙
- 01Bring clear, decision-ready material.
- 02Show how input has informed the work.
- 03Keep requests proportionate and targeted.
- 04Bring genuine cross-industry choices to the ARC.
Right Track / RRM+/ARC working session
04Working session / 15–20 min
Help us find the gaps.
A starting map for discussion. Who do we need to hear from, and how should we reach them?
GROUP / 01
Use & deliver
Frontline rail workersSupervisorsFacilitators & trainers
GROUP / 02
Enable & assure
SafetyHuman factorsLearningOperational leaders
GROUP / 03
Shape the system
OperatorsIndustry bodiesUnions & representativesRegulatorsRelevant specialists
Leave with: priority groups, gaps to close, suitable channels or introductions, and participation considerations.Select a prompt to focus discussion
Right Track / RRM+/ARC working session
05The route ahead
What happens next.
The next 6–8 weeks focus on listening, shaping the resource system and bringing early ideas back for feedback.
01 / Now
Discover
- Desktop review
- Stakeholder and engagement planning
- Early listening and evidence gathering
02 / Next
Shape
- Design principles and resource architecture
- Early concepts and prototypes for feedback
03 / Then
Make & test
- Build, test and refine
- Launch and handover
Our immediate ask ↗
Confirm gaps in the stakeholder map and the best route to priority groups. We may then ask ARC members for targeted introductions, short feedback and practical testing.